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Dubai Outsource Zone

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Dubai Outsource Zone
Dubai Outsource Zone
Dubai Outsource Zone (DOZ) is the world’s first and only free zone for the outsourcing industry. It provides a highly facilitated infrastructure, location and environment for outsourcing and offshore companies to set up global or local centers, servicing the global market. An initiative of Dubai Internet City, the DOZ is a project of TECOM Investments, a subsidiary of Dubai Holding.

Dubai Outsource Zone aims to be a low-risk, low total cost of ownership (TCO) destination for companies in the US, UK, India, and the Middle East. It is projected to draw outsourcing companies and workers from around the region to conduct mid to high level transactions.

Government incentives:

The Dubai Government offers the following incentives to the members of Dubai Outsource Zone:

  • 100% foreign business ownership
  • 100% tax free environment for a period of 50 years, which includes:

· No Corporate Tax

· No Income Tax

· No Custom Duty

  • Full currency convertibility
  • No restriction on profit or capital repatriation
  • Stringent attrition law
  • Real estate available at reduced rates.

Facilities and Advantages:

1. State-of-the-art infrastructure:

Member companies can avail excellent infrastructure and high-tech facilities at the DOZ. The total built-up area at this facility has increased from 3 million to 33 million sq. ft. Regular maintenance of office facilities and a sound safety and security system ensure smooth business operation.

High speed internet, state-of-the-art IP telephony and broadcasting services via satellites services are provided to all the companies established in DOZ. Efficient hosting and security services are also rendered.

2. Ideal location:

DOZ is located in Dubai, United Arab Emirates and offers very good market accessibility due to Dubai’s geographical location. It is in close proximity of other free zone set-ups like the Dubai Knowledge Village, Dubai Media City, etc. providing an added advantage to its member companies.

According to AT Kearney, Dubai Outsource Zone is among the top three offshore locations in the world based on its strength in attracting cost effective and skilled talent from India, Pakistan, Iran, Sri Lanka, Philippines, Middle East, Lebanon, Syria, Egypt, Morocco, Jordan and South Africa.

3. Ideal outsourcing destination:

DOZ is the perfect base for businesses that engage in mid to high-end IT and BPO sectors. Some of the key BPO sectors are finance, accounting, IT, back office operations, engineering, etc. It is also an ideal place to set up back-up or disaster operations for existing BPOs and call centers in other countries, catering to offshoring requirements from Europe, the US, the Middle East, Asia and Africa.

DOZ has a unique scheme for outsourcing companies that wish to research the market before setting up operations. Dubai Outsource Zone offers a temporary, cost-effective method of offering short term office space equipped with all facilities and short term leases for the facility. DOZ takes care of all licenses, permits and other corporate formalities.

4. Visas:

Dubai Outsource Zone works closely with the immigration department to ensure issuance of work visas, transit visas, residence visas, family residence visas, and visit visas, etc. without any restrictions to enable companies to hire staff.

5. Office and land lease:

DOZ offers various plans for companies to lease office space or land. From short-term office space (one to three months) to fully serviced offices, companies and investors are catered with marked convenience. Land can be leased up to 50 years to build facilities.

6. Licensing and permits:

DOZ facilitates its member companies with quick and simple licensing processes like trade licenses, permits, approvals, etc. All laws and rules operate under a transparent regulatory structure and DOZ ensures that it offers good business support services.

At DOZ, good cost-effective measures help businesses set up their companies with less capital. DOZ allows companies to incorporate in two ways, Free Zone Limited Liability Company or as a branch of a local or foreign company.

7. Events and hospitality:

The event management team at DOZ helps host and arrange parties, conferences, launches, exhibitions, etc. at their state-of-the-art convention centers. DOZ also makes hotel and travel arrangements for employees settling in Dubai and for prospective clients too.

Complimented by a surrounding that includes many other free zones – Dubai Internet City, Dubai Media City, and Dubai Knowledge Village, Dubai Outsource Zone resides in the middle of a cluster of media, education and training, and ICT industry. Till now, about 72 companies have registered at DOZ and it is expected that at least 400 firms will begin operations within the next few years.

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